Privacy Policy

1. Introduction

NEXUS AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI platform services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, company name
• Account Information: Username, password, and profile information
• Business Information: Company details, industry, and service interests
• Communication Data: Messages, inquiries, and feedback you send to us
• Document Data: Files and documents you upload to our platforms (processed securely)

2.2 Automatically Collected Information

• Usage Data: How you interact with our website and services
• Device Information: IP address, browser type, operating system
• Cookies and Tracking: See our Cookie Policy for details
• Analytics Data: Page views, session duration, and navigation patterns

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our AI platform services
• To process your requests and respond to inquiries
• To send you updates, newsletters, and marketing communications (with your consent)
• To analyze usage patterns and improve user experience
• To ensure security, prevent fraud, and comply with legal obligations
• To develop new features and services
• To provide customer support and technical assistance

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: End-to-end encryption for data in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Secure Infrastructure: Enterprise-grade servers and cloud infrastructure
• Regular Audits: Security assessments and vulnerability testing
• On-Premises Options: Available for enterprise clients requiring maximum security

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our services (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize us to share your information

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your data for certain purposes
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically.

11. Contact Us